Student Support Services at the Headquarters - Palma de Cima Campus
At the John Paul II University Library students can request reference and research services, home loans, interlibrary loans, the acquisition of books or even photocopies and digitalisations.
The Library also helps students to acquire information and digital literacy skills, enabling them to take advantage of the information resources available, whether these resources are subscribed to by the University or others that are open access.
Find out more about the service | Place your order here
Location: Building 4 (Floor 3)
E-mail: biblioteca.lisboa@ucp.pt
Phone: (+351) 217 214 011
Opening hours: Monday to Friday | 9 a.m. to 9 p.m.
Besides preparing and celebrating the sacraments, the Chaplaincy offers various services to the students of the University, from individual or group spiritual accompaniment to Christian and doctrinal formation, as well as coordination with the volunteering projects of the University.
The Chaplain celebrates mass at 1 p.m., from Monday to Friday, and makes confessions from 12 p.m. to 1 p.m., from Tuesday to Friday. Besides these services, the Chaplain also offers a space for conversations, at a time to be arranged with the chaplain.
Location: Building 4 (Floor 0)
E-mail: capelania.sede@ucp.pt
Phone: (+351) 217 214 105
Location: Building 4 (Floor 0)
E-mail: ucp@duplix.pt
Phone: (+351) 217 21 40 25
Opening hours:
1 to 5 August | 9 a.m. 1p.m. and 2 p.m. to 6 p.m.
8 to 12 August | 9 a.m. to 1 p.m.
30th and 31st August | 9 a.m. to 1 p.m. and 2 p.m. to 6 p.m.
From 1st September | 9 a.m. to 6 p.m. (Monday to Friday)
Find out more about this service
Location: Building 4 (Floor 0)
E-mail: espacocartao.sede@ucp.pt
Phone: +351 217 214 289
Opening hours: Monday to Friday | 9 a.m. to 1 p.m. | 2 p.m. to 5 p.m.
The office provides a variety of support to students at Católica, such as referrals to rooms and services.
Location: Building 4 (Floor 2)
E-mail: hramalho@ucp.pt
Phone: (+351) 217 21 40 64
Opening hours: Monday to Friday | 9 a.m. to 1 p.m. | 2 p.m. to 6 p.m.
The Social Responsibility Office assists the students of the University through Direct Economic Support, ensuring the reduction of tuition fees; Indirect Economic Support, through the Solidarity and Professional Development Incentive Programme (ISVP), and also by supporting applications to the DGES Scholarship.
The office also provides information about accommodation opportunities available in Lisbon and forwards requests for mental health consultation to a team of professors in the fields of Medicine and Psychology.
The GRS promotes and integrates students in national and international volunteering initiatives. It also develops social responsibility initiatives, such as fundraising campaigns, volunteering fairs and the Solidary Christmas Market, in which students can participate.
Find out more about the service
Location: Building 4 (Floor 5)
E-mail: grs.sede@ucp.pt
Phone: (+351) 217214037
Opening hours: Monday to Friday | 10 a.m. to 12 p.m. | 2 p.m. to 4 p.m.
Here students can acquire the mandatory and recommended bibliographies for each course, as well as publications on various subjects, from literature to cinema and from history to politics.
Additionally, the Bookshop functions as a PickUp Point for DPD, receiving and shipping orders.
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Location: Building 4 (Floor 0)
E-mail: livraria.sede@ucp.pt
Phone: (+351) 217 21 40 24
Opening hours: Monday to Friday | 9 a.m. to 6.30 p.m.
Besides the physical shop, you can see and buy Católica articles in the online shop.
Visit it here.
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Location: Building 4 (Floor 0)
E-mail: papelaria.sede@ucp.pt
Phone: (+351) 217 21 40 26
Opening hours: 1st to 12th August and 30th and 31st August | 8. 45 a.m. to 12.30 p.m. | 1.30 p.m. to 5.30 p.m.
From 1st September | Monday to Friday | 8.45 a.m. to 5.30 p.m.
Find out more about this service
Location: Parking Cabin - Next to the South entrance
E-mail: portageiro.sede@ucp.pt
Phone: +351 217 214 111
Opening hours: Booth with Passenger - Monday to Friday | 7 a.m. to 10 p.m. - Saturday | 8 a.m. to 7 p.m.
Automatic Payment Machine: Monday to Sunday | 24h
Coordinated in partnership between the Social Responsibility Office and the Chaplaincy of the headquarters, the Project is aimed at students of all levels of education at the Palma de Cima campus of the Universidade Católica.
Every year, students can also apply for the FLY/VUELA, an international summer volunteer and/or service-learning programme (minimum one week) in partnership with several European universities.
The Project guarantees the complete follow-up of the student volunteers. In particular, it ensures the initial interview of the volunteers, as well as their training and integration in the Project's partner organisations. Additionally, the service disseminates national and international volunteering opportunities, on a regular and occasional basis.
Sign up here or send an email.
Location: Building 4 (Floor 5)
E-mail: voluntariado.sede@ucp.pt
Phone: (+351) 217 214 037
Opening Hours: In person - Monday to Friday | 10 a.m. to 12 p.m. | 2 p.m. to 4 p.m.
The Residence is intended to provide accommodation for students of the Universidade Católica throughout the academic year.
It also provides accommodation on a daily basis for post-graduate students, teachers and researchers. In this regime, they can benefit from supplementary services in relation to the stay contracts.
Book a visit and apply in person at the RUF, or by phone or email.
Location: Rua Diogo de Macedo, nº 5 1600-055 Lisboa
E-mail: dirruf@ucp.pt
Phone: (+351) 21 795 87 61 / 21 795 85 49
Opening Hours: 7.30 a.m. to 1 a.m. (except Sundays, midnight)
Closed from August 1 to September 1, one week at Easter and another at Christmas.
The DSI is responsible for and provides the following services:
- Personnel area
- Prints
- Internet Access
- Telecommunications Data
- Software (computer applications for academic use)
- Audiovisual equipment
- e-SCA (Virtual Secretary)
- Learning Management Systems (Moodle / Blackboard)
- VPN access
- Local technical support
Location: Building 5 (Floor 0)
E-mail: helpdesk@ucp.pt
Phone: (+351) 217 21 42 30
Office Hours: Monday to Friday | 9 a.m. to 1 p.m. | 2 p.m. to 6 p.m.
The Academic Services provide a variety of support services for students at Católica, from enrolment to the management of school insurance and the issuing of Diplomas.
Learn about all the services and the models of requirements
Location: Building 4 (Floor 0)
E-mail:
Academic Services: academicservices.lisboa@ucp.pt
Applications: admissions.lisboa@ucp.pt
Phone:
School Secretary: (+351) 217 21 40 83
Applications: (+351) 217 21 41 46
Opening Hours: Monday to Friday | 09 a.m. to 6 p.m.
(subject to tickets, which may close earlier in case of high demand)
Schedule your visit to the Academic Services here, up to 7 days before.
Students can request on-site, in-class technical support.
E-mail: helpdesk@ucp.pt
Phone: (+351) 217 21 42 99
Opening hours:
Location (Buildings 1, 2, 3, 4)
Monday to Friday | 7.30 a.m. to 9 a.m. | Tuesday to Friday | 6 p.m. to 9 p.m. | Saturday | 8 a.m. to 1 p.m. | 2 p.m. to 5 p.m.
Location (Building 5)
Monday to Friday | 7:30 a.m. to 9 a.m. | 6 p.m. to 9 p.m. | Saturday | 7:30 a.m. to 1:00 p.m. | 2 p.m. to 4:30 p.m.
The technical team of specialists in psychiatry and psychology seeks to support students in situations related to emotional problems such as anxiety, depression, stress, among others. The Service provides several services to UCP students
- Mental health appointments (the first one is free of charge and the rest are paid by the student);
- Workshops;
- Development of informative contents;
Location: Building 4 (Floor 5)
E-mail: grs.sede@ucp.pt
Phone: (+351) 217214037
Opening hours: The appointments are determined according to the availability of the student and the technician.
Aware of the challenges of adapting students to higher education, as well as the growing dropout rate in the first year of a degree, the Faculty of Human Sciences created the PROTEUS Office - Promoting Success in University.
The PROTEUS Office aims to support the academic career of UCP students by implementing a set of mechanisms to promote their success, favouring their transition, integration and adaptation to this level of education.
PROTEUS is based at the headquarters of Católica, in Lisbon, and provides individual, confidential and free support to students in various situations of adaptation to higher education.
This project was funded by the Directorate-General for Higher Education in the 2023/2024 academic year.
To book an appointment, send an e-mail to gab.proteus.fch@ucp.pt
The service is responsible for the posting and collection of fees, charges and emoluments, the issuing of receipts and declarations for residence visas, among others, as well as for the control of student debts and the management of information in the E-SCA.
The Treasury allows the payment of fees through ATM/Tickets/Cheque/Numerary. Check the tuition fee payment rules and the tuition fee tables.
The processes must be dealt online, and preference should be given to email contact. Attendance in person is reserved to deal with special or anomalous situations.
Location: Building 4 (Floor 0)
E-mail: tesouraria.sede@ucp.pt
Phone: (+351) 217214079
Opening hours: Monday to Friday | 9.30 a.m. to 12.30 p.m. | 2 p.m. to 4 p.m.
Student Support Services at the Sintra Campus
The service guarantees the support and follow-up of applicants and students in the various academic processes, namely:
- in registrations and enrolments, as well as throughout the whole academic process
- student requests and requirements, such as certificates, statements, justification of absences and crediting
- in the communication and agility with the transport company, shuttle;
- in national and international mobility processes.
Find out more about the service
Location: Floor 2
E-mail: medicina.fm@ucp.pt
Phone: (+351) 218 724 200
Opening hours: Without appointment: Monday to Friday | 10 a.m. to 1 p.m.
Phone assistance hours: Monday to Friday | 3 p.m. to 5 p.m.
In this space students can request several services related to research and management of information resources, such as reference and research, home loans, document digitalization, user training in the fields of information and digital literacy, interlibrary loan and acquisition of works, among others.
Find out more about the service
Location: Floor 1 and 2
E-mail: biblioteca.fm.lisboa@ucp.pt
Phone: (+351) 218 724 219
Opening hours: Monday to Friday | 9 a.m. to 6 p.m.
This service is intended to support students with academic difficulties, whether these are related to study methods, time management, dissatisfaction with results, psychological symptoms (such as anxiety, sadness or sleep difficulties), relationship difficulties or financial problems, among others, that cannot be resolved in the mentoring process.
The office seeks to understand the needs and outline a suitable resolution plan.
Find out more about this service
Location: Floor 2 - Tutorial Room 10
E-mail: dem.fm@ucp.pt
Phone: (+351) 218 724 200
Opening hours:
Option 1 - Request appointment via dem.fm@ucp.pt
Option 2 - Schedule with fixed dates, available once a month on the dates listed here, between 2 p.m. and 4 p.m. in the Tutorial Room 10, without the need for an appointment.
The Anatomy Lab offers various services to students, including:
- space for self-study, via appointment;
- individual counselling, starting in the first year;
- high-definition anatomical models;
Find out more about the service
Location: Floor 0
E-mail: anatomylab.fm@ucp.pt
Phone: (+351) 218 724 200
Neste espaço os estudantes podem:
- Treinar a observação de doentes usando instrumentos como o estetoscópio, oftalmoscópio, otoscópio ou martelo de reflexos, entre outros;
- Praticar com modelos de simulação médica;
- Entrevistar e observar doentes reais;
Os estudantes podem solicitar a reserva do espaço através de marcação prévia.
Localização: Piso 3
Telefone: (+351) 218 724 238